Your first visit
On your first visit, please plan to arrive fifteen to thirty minutes before your scheduled appointment to complete a medical history and a registration form so that we can begin a permanent medical record for you. We update the registration information regularly and ask you to sign new registration forms annually to ensure an accurate record.
You can also pre-register online.
Please bring your insurance identification cards and any medications you are taking. If you have been under the care of another doctor, we may ask your permission to transfer some of your records.
We try to accommodate as many appointments as possible each day. Please make every effort to keep your scheduled appointment or let us know at least 24 hours in advance if you must cancel.
Ogden Clinic accepts most health insurance. Click here for more information on insurance plans. Please keep in mind that many insurances will need a referral from your regular provider before you can see a specialist.
We welcome calls regarding bills and insurance, Monday through Friday from 8:00am to 5:00 pm. You may call the phone number listed on the bottom of your monthly statement, or call (801) 479-9870 and you will be connected with a billing consultant who will assist you.
Charges for office visits, hospital visits, and surgery vary with the severity and complexity of the problem.
Co-payments, deductibles and uninsured amounts are required at the time of service according to your insurance company policy. We accept payment by cash, check, bank card, or money order.
If you do not have insurance, we ask that you pay at the time of your visit. If you require medical services at a time that payment is not possible, please call (801) 476-2374 to speak with a credit consultant about payment arrangements.
Your health insurance contract is between you and your insurance company. Any questions regarding your specific coverage, including referrals and authorizations, should be directed to your insurance company or your company benefits administrator. You are responsible for any amount not covered by your plan.
Ogden Clinic participates with most area insurance plans, and we will be happy to submit your insurance claims for you. In order for us to bill accurately, we will need copies of your insurance cards that include identification numbers, groups numbers, and claim address and phone number. Please inform us if you change insurance coverage to ensure accurate billing.
For any other questions, refer to our FAQ. For questions about a bill that you have received, please call the billing department at (801) 479-9870.
Permission from a parent or guardian is required before treatment may be provided to those under the age of 18.
Many insurance companies require a referral from a patient's primary care physician before they will authorize care from a specialist. We see these referrals as an opportunity to facilitate your care with the best providers on your insurance panel. If your particular insurance plan requires you to choose a primary care physician (either within Ogden Clinic or outside) and requires a referral before authorizing services to a specialist, please notify us prior to your visit, so that we may assist you in obtaining a referral. Our commitment to you is to be sure you receive the right level of care from the appropriate provider in a timely manner.