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HealthiPASS

HealthiPASS

Check-In and Payments
are as Easy as 1, 2, 3!

With HealthiPASS, managing appointments and medical costs for you and your family has never been easier!

HealthiPASS helps you track appointments and receive a fast and easy check-in when visiting Ogden Clinic.

Our system gives you the ability to see your insurance benefits and provides a summary of your financial responsibility as soon as your insurance company processes your claim.

HealthiPASS delivers price clarity, peace of mind, and convenience right at your fingertips!



FAQ
Frequently Asked Questions

In an effort to simplify your experience when receiving care and to make the payment process transparent and convenient, we are introducing the new HealthiPASS Patient Check-In and Payment System.

1. How will I receive my check-in information?

Before your visit, you will receive an appointment reminder email giving you instructions and information about your check-in options.

2. What is the card-on-file system?

This payment program will store your payment information “on-file” until your insurance company processes today’s claim. Once the claim has been processed, you will receive an email notifying you of any remaining balances. Five days following this notice, your balance will be automatically deducted from the card-on-file.

3. Is my information protected?

Absolutely! Your credit card information is safe and protected. All financial information is fully encrypted maintaining compliance with all the industry standards.

4. How long will you store my payment information?

Once today's visit has been paid in full, this arrangement expires and your credit card information will no longer be kept on file. After your insurance has processed the claim, you'll receive the final patient responsibility (out-of-pocket) amount and payment due date via email. If there is any outstanding balance, that amount will be applied to your chosen payment method on the due date and a receipt will be emailed to you.

5. How much will I be charged?

You will only be charged the amount left your responsibility by your insurance company.

6. How will I know when I will be charged?

You will receive an email notification indicating the amount owed and date of the transaction after your insurance company has paid the claim. A final transaction receipt will then be emailed to you for your records.

7. What if I decide to change the payment arrangement?

You can make alternate arrangements such as changing the payment type or requesting another payment plan by calling Ogden Clinic at 801.475.3500.

Thank you for choosing Ogden Clinic for your healthcare needs!